Chapter 6. How to Report Problems & Provide Feedback

If you have questions regarding OpenDJ which are not answered by the documentation, there is a mailing list which can be found at https://lists.forgerock.org/mailman/listinfo/opendj where you are likely to find an answer.

[Note] Note

The content of this chapter has not changed in this release.

If you have found issues or reproducible bugs within OpenDJ 4.8.1-SNAPSHOT, report them in the OpenDJ issue tracker.

When requesting help with a problem, please include the following information:

  • Description of the problem, including when the problem occurs and its impact on your operation

  • Description of the environment, including the following information:

    • Machine type

    • Operating system & version

    • Storage type & version

    • Java version

    • Web container & version (if applicable)

    • OpenDJ release version

    • Any patches or other software that might be affecting the problem

  • Steps to reproduce the problem

  • Any relevant access and error logs, stack traces, or core dumps