Magento 1.x Security Patch Notice
For Magento Open Source 1.5 to 1.9, Magento is providing software security patches through June 2020 to ensure those sites remain secure and compliant. Visit our information page for more details about our software maintenance policy and other considerations for your business.
Customer Account Login
Customer have easy access to their accounts from every page in your store. Depending on the configuration, customers can be redirected to their account dashboard, or continue shopping after they log in to their accounts. When customers forget their passwords, a reset link is sent to the email address that is associated with the account.
1. | From the header of your store, click the Log in link. |
2. | When prompted, enter the Email Address that is associated with your account, and your Password. Then, click the Log In button. |
1. | From the Login page, click the Forgot Your Password? link. |
2. | When prompted, enter the Email Address that is associated with your account, and click the Submit button. |
If the email address you entered matches the one that is associated with the account, you will receive a "Password Reset Confirmation" email with a link to reset your password.
3. | Click the link in the email, and when prompted, enter your New Password. Enter it again to confirm, and click the Reset a Password button. |
Your new password must be six or more characters in length, without spaces.
After you are notified that the password has been updated, you can use the new password to log in to your account.