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Sales Emails
System > Configuration > Sales > Sales Emails
Order
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Field Descriptions Field
Description
Enabled
Store View
When enabled, sends a transactional email for each order placed. Options: Yes / No
New Order Confirmation Email Sender
Store View
Identifies the store contact that appears as the message sender. Default value: Sales Representative
New Order Confirmation Template
Store View
Determines the template that is sent to confirm new orders placed by customers. Default template: New Order
New Order Confirmation Template for Guest
Store View
Determines the template that is sent to confirm new orders placed by guests. Default template: New Order for Guest
Send Order Email Copy To
Store View
Provides the email address of anyone to receive a copy of an order email. Separate multiple addresses with a comma.
Send Order Email Copy Method
Store View
Indicates the email method used to send the copy. Options:
Bcc
Sends a blind courtesy copy by including the recipient in the header of the same email that is sent to the customer. The BCC recipient is not visible to the customer.
Separate Email
Sends the copy as a separate email.
Order Comments
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Field Descriptions Field
Description
Enabled
Store View
When enabled, sends a transactional email for each order comment. Options: Yes / No
Order Comment Email Sender
Store View
Identifies the store contact that appears as the message sender. Default value: Sales Representative
Order Comment Email Template
Store View
Determines the template that is sent when a comment is added to a customer order. Default template: Order Update
New Order Confirmation Template for Guest
Store View
Determines the template that is sent when a comment is added to a guest order. Default template: Order Update for Guest
Send Order Email Copy To
Store View
Provides the email address of anyone to receive a copy of an order comment email. Separate multiple addresses with a comma.
Send Order Email Copy Method
Store View
Indicates the method used to send the copy. Options:
Bcc
Sends a blind courtesy copy by including the recipient in the header of the same email that is sent to the customer. The BCC recipient is not visible to the customer.
Separate Email
Sends the copy as a separate email.
Invoice
-
Field Descriptions Field
Description
Enabled
Store View
When enabled, sends a transactional email for each invoice generated. Options: Yes / No
Invoice Email Sender
Store View
Identifies the store contact that appears as the message sender. Default value: Sales Representative
Invoice Email Template
Store View
Determines the template that is sent when an invoice is generated for a customer. Default template: New Invoice
Invoice Email Template for Guest
Store View
Determines the template that is sent when an invoice is generated for a guest. Default template: New Invoice for Guest
Send Invoice Email Copy To
Store View
Provides the email address of anyone to receive a copy of an invoice email. Separate multiple addresses with a comma.
Send Invoice Email Copy Method
Store View
Indicates the method used to send the copy. Options:
Bcc
Sends a blind courtesy copy by including the recipient in the header of the same email that is sent to the customer. The BCC recipient is not visible to the customer.
Separate Email
Sends the copy as a separate email.
Invoice Comments
-
Field Descriptions Field
Description
Enabled
Store View
When enabled, sends a transactional email for each invoice comment. Options: Yes / No
Invoice Comment Email Sender
Store View
Identifies the store contact that appears as the message sender. Default value: Sales Representative
Invoice Comment Email Template
Store View
Determines the template that is sent when a comment is added to a customer invoice. Default template: Invoice Update
Invoice Comment Email Template for Guest
Store View
Determines the template that is sent when a comment is added to a guest invoice. Default template: Invoice Update for Guest
Send Invoice Comment Email Copy To
Store View
Provides the email address of anyone to receive a copy of an invoice comment email. Separate multiple addresses with a comma.
Send Invoice Comments Email Copy Method
Store View
Indicates the email method used to send the copy. Options:
Bcc
Sends a blind courtesy copy by including the recipient in the header of the same email that is sent to the customer. The BCC recipient is not visible to the customer.
Separate Email
Sends the copy as a separate email.
Shipment
-
Field Descriptions Field
Description
Enabled
Store View
When enabled, sends a transactional email for each shipment generated. Options: Yes / No
Shipment Email Sender
Store View
Identifies the store contact that appears as the sender of the message. Default value: Sales Representative
Shipment Email Template
Store View
Determines the template that is sent when a shipment is generated for a customer. Default template: New Shipment
Shipment Email Template for Guest
Store View
Determines the template that is sent when a shipment is generated for a guest. Default template: New Shipment for Guest
Send Shipment Email Copy To
Store View
Provides the email address of anyone who should receive a copy of a shipment email. Separate multiple addresses with a comma.
Send Shipment Email Copy Method
Store View
Indicates the method used to send the copy. Options:
Bcc
Sends a blind courtesy copy by including the recipient in the header of the same email that is sent to the customer. The BCC recipient is not visible to the customer.
Separate Email
Sends the copy as a separate email.
Shipment Comments
-
Field Descriptions Field
Description
Enabled
Store View
When enabled, sends a transactional email for each shipment comment. Options: Yes / No
Shipment Comment Email Sender
Store View
Identifies the store contact that appears as the message sender. Default value: Sales Representative
Shipment Comment Email Template
Store View
Determines the template that is sent when a comment is added to a customer shipment. Default template: Shipment Update
Shipment Comment Email Template for Guest
Store View
Determines the template that is sent when a comment is added to a guest shipment. Default template: Shipment Update for Guest
Send Shipment Comment Email Copy To
Store View
Provides the email address of anyone to receive a copy of a shipment comment email. Separate multiple addresses with a comma.
Send Shipment Comments Email Copy Method
Store View
Indicates the email method used to send the copy. Options:
Bcc
Sends a blind courtesy copy by including the recipient in the header of the same email that is sent to the customer. The BCC recipient is not visible to the customer.
Separate Email
Sends the copy as a separate email.
Credit Memo
-
Field Descriptions Field
Description
Enabled
Store View
Activates the transactional email for each credit memo generated. Options: Yes / No
Credit Memo Email Sender
Store View
Identifies the store contact that appears as the sender of the message. Default value: Sales Representative
Credit Memo Email Template
Store View
Determines the template that is sent when a credit memo is generated for a customer. Default template: New Credit Memo
Credit Memo Email Template for Guest
Store View
Determines the template that is sent when a credit memo is generated for a guest. Default template: New Credit Memo for Guest
Send Credit Memo Email Copy To
Store View
Provides the email address of anyone who should receive a copy of a credit memo email. Separate multiple addresses with a comma.
Send Credit Memo Email Copy Method
Store View
Indicates the method used to send the copy. Options:
Bcc
Sends a blind courtesy copy by including the recipient in the header of the same email that is sent to the customer. The BCC recipient is not visible to the customer.
Separate Email
Sends the copy as a separate email.
Credit Memo Comments
-
Field Descriptions Field
Description
Enabled
Store View
When enabled, sends a transactional email for each credit memo comment. Options: Yes / No
Credit Memo Comment Email Sender
Store View
Identifies the store contact that appears as the message sender. Default value: Sales Representative
Credit Memo Comment Email Template
Store View
Determines the template that is sent when a comment is added to a customer credit memo. Default template: Credit Memo Update
Credit Memo Comment Email Template for Guest
Store View
Determines the template that is sent when a comment is added to a guest credit memo. Default template: Credit Memo Update for Guest
Send Credit Memo Comment Email Copy To
Store View
Provides the email address of anyone to receive a copy of a credit memo comment email. Separate multiple addresses with a comma.
Send Credit Memo Comments Email Copy Method
Store View
Indicates the email method used to send the copy. Options:
Bcc
Sends a blind courtesy copy by including the recipient in the header of the same email that is sent to the customer. The BCC recipient is not visible to the customer.
Separate Email
Sends the copy as a separate email.