Make sure that you have updated each email template configuration with your store logo, and have made any other changes necessary to the content of each template to reflect your store and brand. For a complete list of templates, see: Email Template Reference.

1.

On the Admin menu, select System > Configuration.

2.

In the panel on the left under Sales, select Sales Emails. Then, do the following:

3.

Click to expand the Order section. Then, do the following:

a.

Verify that Enabled is set to “Yes.”

b.

Set New Order Confirmation Email to the store contact that appears as the sender of the message.

c.

Set New Order Confirmation Template to the template that is used for the email that is sent to registered customers.

d.

Set New Order Confirmation Template for Guest to the template that is used for the email that is sent to guests who do not have an account with your store.

e.

In the Send Order Email Copy To field, enter the email address of anyone who is to receive a copy of the new order email. If sending a copy to multiple recipients, separate each address with a comma.

f.

Set Send Order Email Copy Method to one of the following:

• Bcc	Sends a “blind courtesy copy” by including the recipient in the header of the same email that is sent to the customer. The BCC recipient is not visible to the customer.
  Separate Email	Sends the copy as a separate email.

4.

Click to expand the Order Comments section, and repeat these steps.

5.

Complete the configuration in a similar manner for the remaining sales emails:

• Invoice
• Shipment
• Credit Memo

6.

When complete, click the Save Config button.