Creating a Package

The Create Packages pop-up window appears if you choose to create a shipping label. You can start configuring the first package at once.

To configure a package(s):

1.

When the Create Packages window appears, do the following to complete the description of Package 1:

a.

Select the Type of packaging. (Not required for UPS domestic shipments.)

b.

Enter the Total Weight and verify that the unit of measurement is correct..

c.

Enter the Length, Width, and Height of the package, and verify that the unit of measurement is correct.

d.

Set Signature Confirmation as needed.

If you select the non-default value in the Type field or require a signature confirmation, the price of a shipment may differ from the rate you quoted the customer.

e.

To view a list of shipped products and add them to the package, click the Add Products button.

The Qty column is pre-populated with the maximum available quantity to add (for the Package 1 this number is equal to the total shipped quantity of the product).

f.

Specify the products and quantities. To add the products to the package, click the Add Selected Product(s) to Package button in the header of the grid. The products are added to the package.

2.

To view a list of shipped products and add them to the package, click the Add Products button.

The Qty column is pre-populated with the maximum available quantity to add (for the Package 1 this number is equal to the total shipped quantity of the product).

3.

Specify the products and quantities. To add the products to the package, click the Add Selected Product(s) to Package button in the header of the grid. The products are added to the package.

• To add a new package, click the Add Package button in the window header. You can add several packages, and edit them simultaneously.
• To delete a package, click the Delete Package button.

After products have been added to the package, the quantity cannot be edited directly.

After you distribute all products, the total number of the packages you are going to use equals the number of the last package in the list. The OK button is disabled until all shipped items are distributed between packages and all necessary information is specified.

4.

When complete, click the OK button to generate the labels.

If you need to stop the process, click the Cancel button. The packages are not saved, and the shipping label creation is canceled.

• Field Descriptions

  Field	Description
  Type	(Non-domestic only) Identifies the type of a package. Available package types are different for each shipping carrier, and depend on the shipping method selected when the order is created. When the Create Packages pop-up window opens, the default package for the shipping carrier set in system configuration is selected in the Type field. For shipping labels created for DHL, FedEx, and UPS shipments, the “Type of Goods” field is set to “Merchandise.” If you select a package, that is not designed by a shipping carrier, you must enter the package dimensions
  Total Weight	The total weight of a package. The field is pre-populated with the total weight of products in a package, after you add them, but can be edited manually. The measurement units can be specified using the drop-down menu next to the field; select between pounds and kilograms.
  Length	The length of a package, integer and floating point numbers. The field is enabled if the custom package type is used. The measurement units can be specified using the drop-down menu next to the Height field; select between inches and centimeters.
  Width	The width of a package, integer and floating point numbers. The field is enabled if the custom package type is used. The measurement units can be specified using the drop-down menu next to the Height field; select between inches and centimeters.
  Height	The height of a package, integer and floating point numbers. The field is enabled if the custom package type is used. The measurement units can be specified using the drop-down menu next to the Height field; select between inches and centimeters.
  Signature Confirmation	Establishes how delivery is confirmation. Options include: Not Required No delivery confirmation letter is sent. No Signature A delivery confirmation letter without a recipient’s signature is sent to you. Signature Required The shipping carrier obtains the recipient’s signature and provides you with its printed copy. Adult Required The shipping carrier obtains the adult recipient’s signature and provides you with its printed copy. Direct (FedEx only) FedEx obtains a signature from someone at the delivery address and reattempts delivery if no one is available to sign for the package. Indirect (FedEx only) FedEx obtains a signature in one of three ways: (1) from someone at the delivery address; (2) from a neighbor, building manager or other person at a neighboring address; or (3) the recipient can leave a signed FedEx Door Tag authorizing release of the package without anyone present. Available for residential deliveries only. The field availability and options may vary slightly for different shipping methods. For the most up to date information please refer to shipping carrier’s resources.
  Contents	(USPS only) Description of the package contents. Options include: Gift Documents Commercial Sample Returned Goods MerchandiseOther
  Explanation	(USPS only) Detailed description of the package content.